Short Professional Training Courses

Course 

Course Description

Assertiveness Skills

Understand the difference between assertive, aggressive and passive behaviour, and learn the skills to be assertive in the workplace.

Being An Effective Leader

Develop the skills to lead effectively. Learn how to understand and evaluate your ability to lead others.

Building Resilience in the Workplace

Understand what resilience is and its importance in the workplace. Learn strategies to build workplace resilience.

Change Management

Understand how and why change happens in the workplace, learn strategies to manage change, and deal with resistance.

Coaching and Mentoring

Learn the difference between coaching and mentoring, and develop the skills necessary for effective coaching and mentoring in the workplace.

Communication Skills

Learn how to communicate effectively in the workplace and understand the most
appropriate method of communication across different situations.

Confidence Through Communication

Perfect for learners who need a boost. Learning outcomes: understand what confident communication looks like; learn simple structures for speaking clearly; practise STAR for interview answers; build a short elevator pitch.

Conflict Management

Understand what conflict is and how it can arise. Develop some practical skills to manage conflict effectively in the workplace.

Customer Service

Understanding the skills required to know your customers and how to use them to improve your customer experience.

Dealing with Difficult Situations

Develop practical skills to handle challenging workplace situations and learn to respond effectively.

Delegation Skills

Learn how to delegate tasks in the workplace and how delegation can be used as a means of motivating and developing teams.

Developing Creative and Critical Thinking in Leadership SCQF 10

Develop an innovation project through a series of workshops designed to improve organisational performance or drive business growth.

Digital Marketing Skills

Understand where to begin when planning any digital marketing activity, as well as the platforms and tools to implement it. Building an online network and identifying content that resonates with your audience.

Effective Meetings

Understand what an effective meeting is. Develop practical skills to plan, participate in, and manage meetings effectively.

Emotional Intelligence

Understand what Emotional Intelligence is and why it is essential for building and developing workplace relationships.

Influencing Skills

Understand what influencing means in the workplace and learn about strategies that can be used to affect different people in different situations.

Interviewing and Recruitment

Gain an awareness of different types of interviews and questioning techniques, and how interviews are structured to support recruitment in your organisation.

Leading and Motivating Teams

Understand how to lead and motivate your teams in the workplace, and understand the links between organisational vision and purpose, and team objectives and goals as motivating factors.

Let’s Get Thinking Creatively SCQF 6

Develop the essential skills to support innovation projects within your organisation and help senior colleagues achieve project outcomes.

LinkedIn for Absolute Beginners

This course will demystify LinkedIn and give you confidence in using the platform. Learning outcomes: understand what LinkedIn is and why it matters; build or improve a LinkedIn profile; learn how to connect, search, and engage safely.

Managing Difficult Conversations

Learn techniques for managing difficult conversations with colleagues and customers.

Managing Performance

Understand how to manage, lead, and coach your teams to perform well, and recognise the connections between organisational vision and purpose, and team objectives and goals.

Negotiation Skills

Develop an understanding of what negotiation is and what it is not, and learn some practical skills to achieve the proper outcomes for you and your customers.

Personal Branding for Beginners

A confidence-boosting starter that helps learners talk about themselves clearly. Learning outcomes: understand what a personal brand is (in simple terms); identify strengths, values, and skills; create a personal brand statement; apply it to CVs, interview and LinkedIn.

Presentation Skills

Learn the skills necessary to create and deliver effective presentations.

Problem Solving and Decision Making

Learn skills and techniques to approach a wide range of problems in the workplace, understand how to find solutions to these problems and make informed decisions.

Professional Behaviours and Trauma Informed Practice

This one-day course builds staff confidence in professional behaviour, calm communication, and predictable conduct across care and office

environments. Focusing on workplace practice rather than clinical psychology, it helps staff understand what is expected of them and how their behaviour affects colleagues and the organisation.

Project Management

Learn how to plan, manage and deliver a successful project and communicate effectively with your key stakeholders.

Sales Skills

Understand the key skills and strategies for selling successfully to your customers and clients.

Skills Gap Analysis

Understand why Skills Gap Analyses are essential tools in business planning, resource allocation, recruitment and workforce development, and learn how to undertake one in your organisation.

Supervising Skills

Understand the role of the supervisor and identify the skills involved, including how to manage your team’s performance and communicate goals and objectives effectively.

The 7Ps of Marketing - Explained Simply

This course gives a “real marketing” framework without overwhelming you. Learning Outcomes: understand the 7Ps in plain English; recognise how businesses use the 7Ps; apply the model to a simple real‑world example; create a basic 7Ps plan.

Time Management

Develop knowledge and understanding of time
management skills. Understand how to establish a clear, accurate picture of your current time use, and explore the skills, strategies, and techniques for managing time effectively.

Train the Trainer

Develop the skills required to design, deliver and evaluate training sessions.

Preventing and Addressing Harassment, Sexual Harassment and Hate Incidents

Understand how to confidently address harassment, sexual harassment and any hate motivated incidents using the workplace’s internal policies and procedures. Understand the relevance of the Equality Act 2010, Employment Rights Act 2025 and Hate Crime and the Public

Order (Scotland) Act 2021.

Understanding the Equality Act

Develop basic knowledge of the Equality Act 2010 and the application of the Act in the workplace. Become confident in seeking support to handle complex equality issues.

Understanding Gender Identity

Develop an understanding of the various types of gender identity and learn how to better support colleagues and students. Understand the difference between sex, gender identity and sexual orientation, and understand the relevance of the Equality Act 2010.

Understanding Unconscious Bias

This workshop helps participants identify the negative impacts of unconscious bias in the workplace and learn to manage it effectively. Understand the relevance of the Equality Act 2010. Develop actions to address unconscious bias.

Understanding Unconscious Bias

This workshop helps participants to identify the negative impacts of unconscious bias in the workplace and to manage the unconscious

bias effectively. Understand the relevance of the Equality Act 2010. Develop actions to address unconscious bias.

Putting EDI Into Practice

The aim of this session is to help managers to collate, understand, and interpret equality data. Furthermore, to develop and implement

actions to address any inequalities identified. Understand the equality gaps within the organisation and develop inclusive work practices.

Becoming Inclusive Leaders

Utilise common leadership tools to develop inclusive values and culture in the workplace. Understand the value of fostering good relations and embed inclusive work practices.

Course

Course Description

Delivery

Duration

IOSH Working Safely

This course provides a basic grounding in the essentials of health and safety. Aimed at everyone in the workplace, it is designed to equip you with the knowledge and skills to assess risk, understand your responsibilities, define and identify hazards and risks.

Virtual/On Campus/

Workplace

1 Day

IOSH Managing Safely

This course is designed for those responsible for the day-to-day

health and safety and welfare of employees, visitors, clients, suppliers, and contractors whilst on business premises. The course will cover a range of elements, including how to assess risk effectively, and will ensure that organisational statutory duties and best practice in Health and Safety in the workplace are easily incorporated into day-to-day

life.

Virtual/On Campus/

Workplace

4 Days

IOSH Managing Safely Refresher

IOSH Managing Safely Refresher is a refresher course designed for those responsible for the day-to-day welfare of employees, visitors, clients, suppliers, and contractors whilst on business premises. Refreshes the topics covered by the full IOSH Managing Safely course and update candidates on any legislative changes.

Virtual/On Campus/

Workplace

1 Day

NEBOSH National General Certificate in Occupational Health and Safety

The NEBOSH General Certificate provides a practical introduction to health and safety management in the workplace. It covers core principles such as risk assessment, hazard control, and legal responsibilities, helping learners build the knowledge and confidence to create safer working environments. Suitable for managers, supervisors, and newcomers to health and safety, it provides a strong foundation for professional development.

On Campus

13 Weeks

(1 Day per Week on a Day Release

Basis)

NEBOSH Level 6 Diploma for Occupational Health and Safety Management Professionals

This qualification builds on the knowledge provided by the NEBOSH General Certificate, perfect for Health and Safety professionals, or those aspiring to be, and people with Health and Safety responsibilities requiring an in-depth understanding of how Health and Safety

legislation is applied in the workplace and enforcement measures that could be taken.

On Campus

18 Months

(2-3 Days per Month over 18

Months)

Principles of Health and Safety Law

Aimed at new businesses, organisations and duty holders who require to understand the principles of occupational health and safety. Understand the Principles of Occupational Health and Safety law, both legal and civil, that can have an impact on the workplace. You will also benefit from a review of moral, legal and financial obligations placed upon a duty holder.

Virtual/On Campus/

Workplace

1 Day

Principles of Health and Safety Policy

Aimed at new businesses, organisations and duty holders who require to understand the main principles of occupational health and safety. You will review the main principles and requirements of why an organisation

needs an up-to-date policy which outlines the commitment to managing Health and Safety. This course will include an understanding of Risk Profiling and what are commonly referred to as ‘Standards’ that can accompany a Policy.

Virtual/On Campus/

Workplace

1 Day

Principles of Why Risk Assessments are Carried Out and

Why they Need to be Compliant

Aimed at new businesses, organisations and duty holders who require to understand the main principles of occupational health and safety. You will gain an understanding of the expectations placed upon the duty holder to ensure that risk assessments are suitable and sufficient. You will review case studies to help understand what may have caused an accident, and what was highlighted as a possible intervention. Please note that this course will not look at how to carry out a

risk assessment.

Virtual/On Campus/

Workplace

1 Day

Principles of Learning from Past Workplace Incidents

Aimed at new businesses, organisations and duty holders who require to understand the main principles of occupational health and safety.

This course will explore major and serious incidents that have occurred globally and have had an impact on how future events and projects are planned, including lessons that may be learned and implemented

to future workplace innovations.

Virtual/On Campus/

Workplace

1 Day

Principles around Incidents and Accidents in the Workplace

Aimed at new businesses, organisations and duty holders who require to understand the main principles of occupational health and safety. This course will explore incident terminology, and how incidents can have a moral, legal, and financial impact for a business. You will gain a brief oversight of the process for investigating incidents and an introduction

to potential strategies that may aid an investigation.

Virtual/On Campus/

Workplace

1 Day

Emergency First Aid at

Work

Where a workplace first aid risk assessment identifies a need for an

Emergency First Aider in the Workplace, this one-day qualification meets the requirements of the Health and Safety (First Aid) Regulations and the Health and Safety (First Aid) Regulations (Northern

Ireland 1982. Valid for three years.

On Campus

/Workplace

1 Day

First Aid at Work Refresher

This refresher course is recommended by the HSE to be taken annually for qualified First Aiders and Emergency First Aiders.

On Campus

/Workplace

3 Hours