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Refund Policy

Refund Policy for Deposits and Fees

You can get a refund for your deposit or fee only if:

  • You have applied for a visa following both Edinburgh College and UK Visas and Immigration (UKVI) guidelines.
  • Your visa application is unsuccessful.

Refunds are not usually given for any other reason.

Visa Refusal and Refunds

To get a refund, you must provide official proof from UK Visas and Immigration (UKVI) that your visa has been refused. The College will then check the reasons for the refusal before confirming the refund.

A refund may be delayed or refused if:

  • Your visa application did not follow UKVI and Edinburgh College guidelines.
  • You used documents that were not checked by Edinburgh College’s International Team before submitting your visa application.

You will not get a refund if:

  • You provided false or misleading information in your visa or Edinburgh College application.
  • You submitted fraudulent documents.

Refund Request Process

  • You must request a refund in writing within four weeks of receiving your visa refusal.
  • If your refund is approved, £250 will be kept to cover administrative costs.
  • Refunds usually take two to four weeks from the request date.

If you prefer, you can ask the College to keep your deposit for a future course instead of requesting a refund.

Course Cancellations and Withdrawals

  • Edinburgh College may cancel or change courses. If this happens, we will try to offer an alternative. If a course is cancelled, you will get a full refund.
  • If you have been given an unconditional offer or a Confirmation of Acceptance for Studies (CAS) but choose not to study at Edinburgh College, you will not receive a refund.
  • If you are removed from your course due to poor attendance, bad behaviour, or unsatisfactory academic progress, you will not get a refund.

Exceptional Circumstances

  • Refunds for exceptional circumstances may be considered by the Head of Commercial Development but will only be approved in rare cases.
  • If a situation is not covered by this policy, the Director of Enterprise and Knowledge Exchange may review your case.
  • Requests for exceptional refunds must be made in writing to the Director of Enterprise and Knowledge Exchange.
  • COVID-19 is recognised as an exceptional circumstance. If you are affected by COVID-19 and need to change or cancel your course, the College will review your case individually.

Sponsored Students

  • If your tuition fees are paid by a financial sponsor, you are still responsible for any unpaid fees if the sponsor does not pay.
  • If your family member or employer has agreed to pay your tuition fees, you are personally responsible for ensuring the payment is made.
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International Tuition Fees and Living Costs

Financial considerations are one of the most important issues when considering studying abroad.
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How to pay your fees

If you are offered a place to study at Edinburgh College you will be asked to pay the tuition fees in full.
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Accommodation for International Students
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Support for International Students
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