Refund Policy
- The deposit/fee payment is refundable only where a visa application is made following Edinburgh College and UK Visas and Immigration (UKVI) immigration guidelines, and the visa application is unsuccessful. We do not normally make refunds in any other circumstance.
- Documented evidence from UK Visas and Immigration (UKVI) of the visa refusal is required. Before a refund is confirmed, the College will check the reasons for refusal:
- A refund may be delayed or refused if a visa application does not follow UKVI Immigration Rules and Guidance and Edinburgh College guidance on applying for a visa.
- A refund may be delayed or refused if your visa application if refused as a result of providing documents which have not been checked by the International team at Edinburgh College prior to your visa application.
- No refund will be made if you have submitted fraudulent documents, or have used false or deceptive information with your visa or Edinburgh College application.
- The request for a refund should be made in writing within four weeks of receiving the visa refusal. When a refund is confirmed, £250 of the deposit will be kept by the College to cover administration costs. The refund will normally take two – four weeks from the request date.
- If preferred, you may wish to request the deposit is held by the College for a deferred course.
- Edinburgh College reserves the right to withdraw or modify any courses offered. If a course does not run we will try to provide an alternative. If a course is cancelled, fees will be refunded in full.
- In instances where an unconditional offer and/or CAS is issued by Edinburgh College, but the student chooses not to take up their place of study at Edinburgh College, no refund will be given.
- When a student is withdrawn from their course because of a determination made by Edinburgh College in relation to attendance issues, unsatisfactory or unacceptable behaviour or academic progression issues, no refund will be given.
- Refunds on the basis of exceptional circumstances shall be considered by the Head of Commercial Development and may only be granted in extraordinary circumstances.
- Where Edinburgh College’s refund policy does not cover a particular circumstance, the Director of Enterprise and Knowledge Exchange and may consider an individual’s case.
- All requests for a refund based around exceptional circumstances must be made in writing and addressed to the Director of Enterprise and Knowledge Exchange.
- We recognise the Covid-19 pandemic as exceptional circumstances. We will be supportive of any student who has been affected by Covid-19 and needs to change or cancel their course booking, on a case-by-case basis.
- Students who have a financial sponsor should note that they will be liable for any unpaid tuition fee costs if the sponsor defaults on payment.
- Where a student has a family member or employer who has agreed to cover tuition fees, Edinburgh College considers the student to be responsible for any financial liability to Edinburgh College.
